Aluminum Fence FAQ

Aluminum Fence Frequently Asked Questions


Do you have someone in my local city that sells your products?

Can I cut your fence panels on site?

Are posts included with each fence panel or gate?

For “in ground” applications where my posts will be cemented into the ground, how deep do the posts need to go and how much cement do I need to use?

How long does it take for my order to ship?

Do your products include a warranty?

I’m ordering a bunch of fence panels, gates and posts. Can I have my posts shipped separately in advance of the remainder of my order? Is there any disadvantage to doing this?

How do your fence panels connect to your posts?

We have large dogs; can your fence contain them? Can your fencing products keep deer out?

Can I install your aluminum fence myself?

Do I need to add lift-gate service to my shipment / delivery?

I currently have 2 – 6″ x 6″ Wood Posts that are already installed. The distance between the 2 posts is 45 inches. Can I order a gate from you that will work in this scenario?

Is there a bracket or product that I can use to mount fence panels to a house or column or building?

Is the panel to post connection hardware automatically included with my fence panel / post purchase?

I live on the Florida coast and the salty air corroded my existing wrought iron fence. Your lifetime warranty guarantees no rusting, blistering or cracking. Does this warranty also cover your products installed in salty air regions?

Do you carry the Magna Lock for gates going around a swimming pool?

How wide are your fence panels?

I’m ordering a 48-inch-high fencing and gate system but I want to add a designer arch to one of my single gates and to one of my double gates. Do I have to order a higher gate (measurement) to accommodate the designer arch?

When you order posts how do you know what size to order?

Do you carry swimming pool fencing and gates?

I’m building stucco columns and I want to mount your fence panels between every 2 columns. How far apart should I build the columns?

Can your gates be automated to open and close remotely?

In regards to Drive Thru Gates that open from the middle, do I need a post in between the two leaves?

Can you go back later and change the post caps to something different?

I want to install my fence posts on an existing concrete slab, How is this done?

Can we install your Puppy Pickets to our existing gate?

Can I attach your fence panels to my own wood or cedar posts?

I’m ordering a wide driveway gate, 20 feet wide. However, my driveway slopes about 10 inches from right to left. Is there a solution to this?

Do you have shop drawings or diagrams of your fence panels and gates?

Are your gate posts pre-drilled for the hinges?

When installing your aluminum gates, do you need to use posts, or can they be directly mounted to a block wall?


Do you have someone in my local city that sells your products?

No, we do not have sellers of our products in your city.

All of our products are made-to-order at our Fabrication Shop in Alabama. However, we ship direct to home owners and businesses anywhere in the continental USA.

Back To Top


Can I cut your fence panels on-site?
Absolutely. We call this trim-to-fit. You can cut/trim 2 inches or 2 feet or whatever width you need off of any of our panels, very quickly, on-site using a hacksaw or any metal blade electric saw. You cannot modify our gates on-site since all gates are welded and framed. But you can trim-to-fit any fence panel. Furthermore, when you cut the rail/stringer(s) of a fence panel, that cut will be hidden inside our pre-punched posts or, if you’re mounting the panel to an existing structure (house, building, wall, column), the cut will be hidden inside our straight, horizontal or vertical mounts.

Back To Top


Are posts included with each fence panel or gate?

No, posts are not automatically included with any fence panel or gate purchase.

You must order posts for panel-to-panel connections. And, you typically need to order 2 Gate Posts for any single, arched, double or estate gate.

Back To Top


For “in ground” applications where my posts will be cemented into the ground, how deep do the posts need to go and how much cement do I need to use?

The depth of your post for “in ground” applications ultimately is based upon your local building codes. We recommend, at minimum, that your posts should be at least 2 feet longer than the height of your fence or gate; however, if you’re in an area of the country with frost line issues, you may be required to order longer posts. It’s very easy to check with your HOA or your local building codes to determine what’s required in your, specific local. And, we recommend doing so.

The amount of cement required for each hole will depend upon a) how deep your posts will be sunk and b) how wide a hole you dig for each post. Most customers use a 6″ or 8″ auger for their posts but you’ll have to make adjustments on-site based upon the two variables listed above. There is no set rule for this and it’s different based upon the application, location, size of post, and local building codes.

Back To Top


How long does it take for my order to ship?

 

Most fence and gate orders ship as quickly as 1 week depending on the size of your order. We’re fast! It’s not exact because our production workflow fluctuates from week, to week, to week. Some orders ship out in 1 weeks but don’t hold us to it. Most US brands have about a 4 – 5 week fabrication time. Extra fabrication time might be required for custom orders. We ship direct to your home or business anywhere in the continental USA. Shipping times can vary. Try not to wait until the last minute to order, it will make the entire process much easier to manage, and enjoyable.

Our support team will email you the day your order leaves our fabrication shop and provide you with tracking information on your shipment.

Back To Top


Do your products include a warranty?

Yes. There is a limited lifetime warranty on workmanship and materials. There is also a limited lifetime warranty* on the paint finish which is guaranteed not to crack, peel, blister or rust for the life of the product.

*Based upon normal wear and tear.

Back To Top


I’m ordering a bunch of fence panels, gates and posts. Can I have my posts shipped separately in advance of the remainder of my order?  Is there any disadvantage to doing this?

This is never done. First, if you want your posts shipped separately you will incur a separate (additional) shipping fee at extra cost. Second, splitting your fence panel / gate / post order into 2 orders will not speed up your order in any way.

If you’re interested in preparing for your install in advance of receiving your products, we recommend: a) Reviewing our On-Center Spacing Chart which is located on this website in the Resources menu, and b) reviewing our installation sheet which is located on this website in Resources > Installation.

Back To Top


How do your fence panels connect to your posts?

Our posts are prepunched based upon “your” fence panel configuration (style, height, number of horizontal rails…etc.). This makes for such an easy, streamlined installation that anyone can install our fencing and gate system. Then, you set the panel by self-tapping 1 stainless steel (painted) TEK screws (which is included with your order automatically) through each panel-to-horizontal rail connection.

Back To Top


We have large dogs, can your fence contain them? Can your fencing products keep deer out?

Absolutely! All of our aluminum fence panels and gates have less than 4 inches of spacing between each pair of vertical pickets. Medium and large dogs won’t be able to get through.

For small/tiny dogs, we recommend adding the optional Puppy Pickets to all of your fence panels and gates. You can easily find this option on the product pages.

Back To Top


Can I install your aluminum fence myself?

Yes you can. About 90% of our residential clients install the fence themselves. The rest will hire a handyman. Our fence panels are shipped preassembled (ready for installation) and the gates are welded. Our posts are prepunched (for horizontal rail insertion) based upon the grade, height, style and location of each post. For example, a LINE post will be punched on opposite sides of the post so that you can connect two fence panels in a straight run.

Similarly, our CORNER posts are pre-punched on adjacent sides of the post so that you can make a 90 degree turn. All fence panels can be cut down (on-site) to meet any particular fence run footage measurement. Should you run into any snags, we offer free technical (telephone) support to all of our clients.

Back To Top


Do I need to add lift-gate service to my shipment / delivery?

All of our fence panel + posts orders and/or fence panel + gates + posts orders that ship by freight lines consist of your products being boxed, shrink wrapped and palatalized. Therefore, if you’re a home owner, we don’t recommend a lift-gate. The driver will pull all your products to the edge of the back of the truck and you can simply tear open the shrink wrap and pull the boxes right off the truck. Panels are packaged typically 6 – 8 panels per box, posts are packaged separately and gates are packaged separately. We do have an optional lift gate service, however, for home owners it’s really not necessary because you can quickly carry the boxes off the truck.

Back To Top


I currently have 2 – 6″ x 6″ Wood Posts that are already installed. The distance between the 2 posts is 45 inches. Can I order a gate from you that will work in this scenario?

Absolutely. We call this a CUSTOM WIDTH GATE. It’s not really custom — it just means that it’s a NON-standard width gate in that you won’t find a drop down selection for 45 inches. Here’s how this works.

1. All gate widths include the spacing for the hinges and the lock. So, for example, when you purchase a 48 inch wide gate from us, it will FIT within a 48 inch wide opening… from post to post. The actual width for this gate is approximately 46.5 inches wide.

2. What you will do is email or call us to order a custom size. This way you can ensure your gate will fit the opening.

Back To Top


Is there a bracket or product that I can use to mount fence panels to a house or column or building?

Yes. See Aluminum Fence Accessories.

We carry straight mounts / brackets that will allow you to attach one or both ends of a fence panel to an existing structure (house, building, wall, column). You will need to purchase anchor screws (stainless steel) locally whenever you are making a connection between our products and your existing structure (house, building, wall or column).

Back To Top


Is the panel to post connection hardware automatically included with my fence panel / post purchase?

Yes.

Back To Top


I live on the Florida coast and the salty air corroded my existing wrought iron fence. Your lifetime warranty guarantees no rusting, blistering or cracking. Does this warranty also cover your products installed in salty air regions?

Yes, absolutely.

We have customers / installations on every US coast including Florida, California, Washington State, the entire eastern seaboard, Corpus Christi, Galveston, Padre Island on the Gulf Coast.

Back To Top


Do you carry the Magna Lock for gates going around a swimming pool?

Yes, we carry the industry standard for child safety swimming pool gate locks, The Magna Latch.

You can purchase this lock in our online store

Back To Top


How wide are your fence panels?

Our residential fence panels are 6 foot wide.

ALL fence panels can be cut on-site. You can cut a panel in half, into thirds, into fourths. You can trim 2 inches off of a fence panel or 2 feet.

Single Gates, Double Gates and Estate gates cannot be modified on-site as these products are welded into a frame.

Back To Top


I’m ordering a 48 inch high fencing and gate system but I want to add a designer arch to one of my single gates and to one of my double gates. Do I have to order a higher gate (measurement) to accommodate the designer arch?

The arch ADDS height to your gate as you move towards the middle of the gate. So, if you have a 48″ high fence, then you want to order a 48″ high gate (with Arch).

Back To Top


When you order posts how do you know what size to order?

There is an EASY POST CHART under our Resources tab page. It will tell you exactly which post to order based upon your fence panel and/or gate HEIGHT.

Back To Top


Do you carry swimming pool fencing and gates?

Yes, we ship out swimming pool fence everyday all over the United States. It is strongly recommended that you check with your homeowner’s association or the city that you live in to find out if you have any pool fencing restrictions. And, we also carry BOCA compliant pool fencing.

Back To Top


I’m building stucco columns and I want to mount your fence panels between every 2 columns. How far apart should I build the columns?

We typically recommend waiting until you receive your shipment before building columns.

However, you can use our On-Center spacing chart for a guide. It’s located in our Resources tab.

Back To Top


Can your gates be automated to open and close remotely?

 

Our gates can be modified to accept an operator. You will need to contact us by phone or email. To ensure any gate will accept and hold up to an operator, they need to be strengthened and have a plate welded to them for the arm to sit correctly.

 

Back To Top


In regards to Drive Thru Gates that open from the middle, do I need a post in between the two leaves?

No. We include one drop rod automatically with each double swing gate and estate gate purchase.

Back To Top


Can you go back later and change the post caps to something different?

Absolutely. You can order Post Ball Caps or Solar Post lights at a later time. Pop off the standard post cap and install the new post cap.

Back To Top


I want to install my fence posts on an existing concrete slab, How is this done?

There are several options:

1) You can core drill into the cement and then cement the posts into your existing concrete deck. This would require you to have a core drill.

2) You can use Welded Plate posts. These posts have a plate welded to the bottom of the post with four pre-drilled holes. Anchor bolts would need to be purchased locally. Please contact us to order Welded Plate Posts

If you are building a retaining wall and it’s not built yet, some of our customers have successfully installed sleeves (6″ or 8″ diameter) so that they could cement posts within AFTER the wall or slab has been completed.

Back To Top


Can we install your Puppy Pickets to our existing gate?

The dog panel option (Puppy Pickets) is not a separate product that can be added on to an existing barrier fence panel or gate. This option is fabricated into our panels and gates at our Alabama fabrication shop. It cannot be ordered separately or after-the-fact.

Back To Top


Can I attach your fence panels to my own wood or cedar posts?

Absolutely! In addition to ordering fence panels, you will need to order our metal, powder coated Straight Mount / Brackets. Make sure you order 1 for each rail-to-wood-post connection. So, if you have 3 horizontal rails in YOUR fence panel configuration, you will need to order 3 Straight Mount / Brackets for each panel-to-wood-post connection.

Straight Mount brackets can be found on our website by going to the Shop > Accessories tab

Back To Top


I’m ordering a wide driveway gate, 20 feet wide. However, my driveway slopes about 10 inches from right to left. Is there a solution to this?

Yes, we can fabricate a “racked” gate which means your gate will be made at an angle. However, it’s our opinion that you won’t be happy with the way this looks.

We have many customers with sloped driveways and its o.k. to put a straight (rectangular) driveway gate on a sloped driveway. It’s done all the time.

Back To Top


Do you have shop drawings or diagrams of your fence panels and gates?

Yes, we have these on each fence panel, single gate and double swing gate PRODUCT PAGE. Simply go the product page for the fence panel or gate that you’re interested in.

Back To Top


Are your gate posts pre-drilled for the hinges?

No, they are not. However, installing our hinges is easy. Hinges and locks are packaged separately. You, or whoever is installing your gate, can decide on-site which side of the gate to put the hinges (for single gates) and you, or whoever is installing your gate, can decide on-site which way the gate swings (for single gates and double gates).

Heavy Duty Gate Hinges. This hinge is composed of 3 different parts. The receivers are welded onto your gate frame at our shop; however, the j-bolt and plate are installed on-site.

You do not need to hire a professional to install our gates (or any of our products).

Back To Top


When installing your aluminum gates, do you need to use posts, or can they be directly mounted to a block wall?

It depends…

Single Swing Walk Gates. Yes, you will need 2 gate posts because of the way our Standard Gate Hinges and Tru-Close Hinges work.

Large Single Swing Driveway Gates. If the gate is over 8 feet wide, then you must use our Heavy Duty Gate Hinges which can be mounted directly to your own structure (house, building, wall, column). However, all of our gate locks are made up of 2 pieces which connect when the gate is shut, so you will still need a latching post.

Back To Top